Shipping policy
🇺🇸 📦 Shipping Policy – Doodle Jammies
At Doodle Jammies, we do our best to make sure your little artist's pajamas arrive safely and on time.
Below, you'll find important information regarding our shipping process.
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⏳ Processing Time
All orders are processed within 1 to 3 business days after payment has been successfully confirmed.
During the holiday season and periods of high demand, processing times may be slightly extended.
If a significant delay occurs, we will notify you by email.
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🚀 Estimated Delivery Times
Once your order has been shipped, the estimated delivery time is:
👉 5 to 9 business days (United States)
Delivery times are estimates only and may vary depending on:
- Your location
- Customs procedures (if applicable)
- Shipping carriers, which are often busier during the holidays
- Circumstances beyond our reasonable control
🎄 Ordering a Christmas gift? We recommend placing your order as early as possible. Orders placed after December 5 may not arrive before Christmas.
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🌎 Shipping Destinations
We currently ship primarily within:
👉 United States
Deliveries to certain remote areas may require additional time.
If there is an issue with your shipping address, our team will contact you before dispatching your order.
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💵 Shipping Costs
Shipping fees, if applicable, will be clearly displayed at checkout.
In some cases, free shipping promotions may be offered and will be indicated directly on the product page or during checkout.
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🛂 Taxes and Import Fees
Depending on your delivery address, additional taxes or import duties may apply.
These charges:
- Are not included in the product price
- Are the responsibility of the customer
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📦 Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
If you have not received tracking information within 5 business days after placing your order, please contact us:
📧 doodlejammies.shop@outlook.com
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⚠️ Shipping Delays or Delivery Issues
Doodle Jammies cannot be held responsible for delays caused by:
- Shipping carriers
- Customs procedures
- Severe weather conditions
- Other external factors beyond our control
If your package is lost or arrives damaged, please contact us within 14 days of delivery (or within 14 days of the latest estimated delivery date if it has not arrived).
We will review your request in accordance with our Return & Refund Policy.
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📌 Important Information
It is the customer's responsibility to provide a complete and accurate shipping address.
Doodle Jammies cannot be held responsible for failed deliveries resulting from incorrect or incomplete shipping information provided at checkout.
If you have any questions about your order, our team is happy to help:
📧 doodlejammies.shop@outlook.com